Good Morning Cape Coral Hospital Employees, Physicians, Volunteers and Auxilians:
Yesterday I met with other LMHS Team Members and reviewed our safety journey. There is no end point as we can always improve and build upon the consistency of our current performance. We each have an impact on our organizations performance.
Last week, I asked for you to share some of the process improvements in your department. Jennifer Ochs, Critical Care Educator, shared the following:
What process enhancements is your department working on to impact our organization goals?
Right now the ICU's Quality Council, which is called REACH, has been working diligently on Pressure Ulcer Bundles, which we have named S. O. S. (Save Our Skin). This project encompasses many of our organizational goals. First, and in my opinion most importantly, our REACH groups/Quality Council, made up of staff members are the ones who developed the evidence-based practice changes to improve our unit: STAFF ENGAGEMENT! REACH stands for Research, Education, Advocacy, Clinical, and Human Touch. We have a staff leader for each group and the groups are made of staff members who chose the group. Our Research team found best practice evidence about Pressure Ulcer Prevention then made recommendations for the change. Then the Education group developed an Education Plan for the changes to be made on the unit and educated the staff (note this is coming from our fabulous staff members with guidance from leadership). Then the Advocacy group developed a data collection tool to see how we are doing with the practice changes. The Clinical group will take the data collected and assess the results and possible changes that need to happen. Then the Human Touch group after the change will survey about how did we do about the changes and what were our opportunities for improvement. We are in the middle of this process currently and started the practice changes on February 1st. Wendy Piascik and Annette Forlenza were fantastic and celebrated with the staff with an S.O.S. cake to initiate the program. This will also improve patient experience as preventing pressure ulcers and improving practice will equal greater satisfaction and fewer safety events. Our team has now started the Research portion of the next project, which is HCAHPS.
Thank you Jennifer for sharing your process enhancements!
Let me hear from you…
What are those regular statements you make to yourself or colleagues?
- I love it when …
- I hate it when …
- I wish we would change the following way we do things…
Thank you for all your support of our mission.
Managers and Directors - please share with your team.
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Category: Scott's Blog